Aliexpress got involved and I got a refund that a bit less than the full amount, similar situation as your top end. Other market places will give you a full refund in situations like this, but the profit margins are bigger and sellers can afford to take bigger loses when packages get lost. Choose ONE of the items in the order to generate the return label. Wait 2 minutes. (It says 1, but I get better results with 2 minutes). When the return label is generated, you'll see a bright orange button for it. The return label is generated as a PDF, but as a PDF of an image, so you can't select any of the text in the PDF. ) The refund will be processed differently depending on why you’re requesting it. If you made a purchase on AliExpress and decided to cancel it a few days after, you can get your money by following these steps: Head over to your orders page on AliExpress. Select the order you want to cancel. Click the “cancel order” button next to your order. If not: make a picture of the packaging with the item you received laying next to it. Open a dispute and select something like, received wrong or faulty item. Select you want a refund, fill in the amount you want to get refunded. Upload the video and or the pictures as evidence. [deleted] • 4 yr. ago. AliExpress is a site for sellers, not buyers. It is not uncommon for the shipping company to change the tracking number. As long as the seller ships the package in a timely manner and does not delay the shipment by intentionally giving a wrong tracking number, there should be no problems. 1. r/Aliexpress. . AliExpress is a site for sellers, not buyers. It is not uncommon for the shipping company to change the tracking number. As long as the seller ships the package in a timely manner and does not delay the shipment by intentionally giving a wrong tracking number, there should be no problems. 1. r/Aliexpress. Aliexpress is like that. They will be completely dishonest and lie to their mother to avoid refunding $5 to you. First rule of Aliexpress is never trust the seller. 2nd rule is only to buy something you can afford to lose. 3rd rule is to go through the Aliexpress refund process to the letter and ignore anything the seller says. Step. Take the parcel to any convenient post office. Show the barcode to the employee and complete the free return. You must return the parcel with the item (s) to the Post Office within 15 days of receiving the return barcode. If the goods are not delivered within the specified period, the barcode will be cancelled. Step. Generally, you and the seller can agree to make a refund, either partial or full, without the involvement of AliExpress. If you fail to reach an agreement on the amount of refund or if a refund is possible at all, you can escalate your claim to AliExpress. To request a refund on AliExpress, you should: Cut that down. Shorten your video in length if possible, lower the quality, try again. I know their upload system sucks, but once you successfully uploaded some evidence I never had an issue to get my claim verified. Alright, it's a 10 minute video. I'll try to get it down to 100 MB by lowering the bitrate.

can you get a refund on aliexpress